FENIX PARTS PEORIA (Previously Neal Auto Parts)

colby schmitz 3 months ago

Would probably be better for other customer's needs. You have to know what you want before you go in. "Browsing" is not a thing you can do here, only having the employees search a long list of a giant corporations many many lots, with specific makes, models, and model years. Was not allowed to know what cars they even had on the lot, which is deeply unfortunate and I had to take my business elsewhere.

Nicole Frawley 3 months ago

They list prices on their website inventory, if you call to place an order, the cost of the parts do not match the website listing. I have dealt with this location in the past when they were Neal's and had great service. Fenix is not the same.

Jim Raineri 5 months ago

Not the old Neal's Auto Parts. Barely answer the phone and after driving almost an hour and waiting for someone to wait on me and that's when I realized they don't have a clue what they are doing and don't even have an idea what they have in stock! Will no longer use them

Ali Hayat Edited 3 years ago

Sadly i have to give them 1 star just so i can share my experience because they dont even deserve that, these guys have NO idea what they are doing or selling, bought a part from Lance while discussing the same picture on parts list he sends me a wrong one, week later we discuss it again i email him a picture of mine alongside the one he sends me, guess what week later i get another wrong part! Never ever will buy from Neal Auto Parts and you should stay away too if you think your time and money has any value. UPDATE: THEY ARE MISLEADING THE READERS. Sent wrong part TWICE and then was told with an attitude to return it for refund. I have attached the pictures for reference. Wasted 14 days with these guys.

J Smith 5 years ago

Place is shorta of organized. Staff seems pretty freindly. Cool car up in the air for a sign. Thier are carts for you to use. Many tires are already pulled off on a rack up front. Seems they have a full service side too. They charge you $2 to get in then take advantage of you during half price day by charging you double. Never heard of that ever. As you can by my reviews I been to many a yard. Prices arent' posted anywhere. Kinda of illegal. At least post most basic parts prices. All other yards do that. You never know if thier playng with the prices. Heard other people conplaining thier too. They claim they can can get them to budge by offering to leave the parts. Most all of the limited number of pickup trucks they were stripped out. Ford Chevys ect all together. They even admitted that. Car section all of one brand of cars are stuffed together (big and small ). Prices are high for even half price day. They said a grill is $35 on half price day, complete door is $120 ish. Truck tail gates are like $120 ish half price day. I went to Joliet You Pull it afterwards. They didn't charge me to go shopping, lot more trucks, and prices were cheap at thier everyday prices.Believe thi